Bluetooth Firmware Issue

If you see a Bluetooth icon with an exclamation mark on your Dash, it means the system has detected a critical Bluetooth firmware issue. This may prevent the Dash from connecting to the Commander.

First, try restarting the Dash by disconnecting and reconnecting the USB-C cable.
If this doesn't work, you can restore the Dash functionality with the latest version of the S3XY App.

To apply the fix, please follow these steps:

1. Make sure your app is updated to version 6.3.11 or later.
2. Open the app and navigate to the Dash module.
3. Tap the gear icon (⚙️) in the top right corner of the Dash module to open Settings, then select Dash BLE Firmware Restore.
4. Follow the on-screen steps to complete the restore process.

A couple of important tips to ensure a smooth experience:
• Keep your phone as close as possible to the Dash unit during the entire process — ideally, physically touching the Dash itself.
• Once the search results appear, make sure to select your correct Dash from the list. Your device name may start with DASH_APP, multi_conn, or another similar name.

If you run into any issues during this process, please don't hesitate to email our team at support@enhauto.com

Thank you for your patience and for being part of the S3XY family. We're committed to making sure every one of you has a great experience with your Dash.